Can customers order ahead so their coffee is ready when they arrive?

Yes. Pre-orders and scheduling let a customer choose a pickup time, and the order lands in a paced queue for staff to work through, rather than everyone arriving and ordering at the counter at once.

Does the app handle a coffee loyalty card or punch card?

Yes. Loyalty can run as points on every dollar spent or as a punch card, with milestone rewards on top, and a barcode wallet card so the customer's status is always on their phone.

Can I snooze a pastry or drink when we sell out?

Yes. The menu manager snoozes a sold-out item in one tap, which pulls it from the ordering menu straight away. Switch it back on the same way once it is available again.

Do walk-in and till customers earn loyalty points too?

Yes. A loyalty scanner lets staff scan in-person and till orders, so a regular who orders at the counter builds the same balance as a customer ordering through the app.

How does my cafe's existing menu get into the app?

Send the link to your current Uber Eats or DoorDash listing, or a menu file, and the menu is brought into your app with its photos. That import is usually done the same day.

For cafes

An ordering app built for cafes and their regulars

Bite2Byte gives an Australian cafe its own branded ordering app, so regulars can pre-order coffee for a set pickup time, earn loyalty points on every dollar they spend, and collect without joining the morning queue. The app runs on web, iOS and Android, and payments settle straight into the cafe's own Stripe account with no marketplace commission on orders.

The short answer

Customers pre-order for a pickup time, so the counter works through a paced queue instead of a wall of walk-ins.
Loyalty runs as points on every dollar or as a punch card, with milestone rewards for regulars.
Payments settle into the cafe's own Stripe account, with 0% marketplace commission on orders.
Seasonal specials are edited live and sold-out pastries snoozed in one tap from the vendor dashboard.
Push notifications announce a new menu or reward, and a barcode wallet card keeps loyalty status on the customer's phone.

Book a live demo See the apps

Built for the morning rush

The morning rush is the hardest part of a cafe's day. The same regulars want the same order, and nobody wants to queue behind a large office coffee run. Bite2Byte lets those customers order from their phone before they leave home, choose a pickup time, and collect without waiting at the counter.

Ordering ahead also changes what the person on the machine sees. Scheduled orders land in a paced queue on the live orders dashboard with the pickup time attached, so staff can work forward through the morning rather than react to whoever walks in next.

What a cafe gets

Everything below runs from one branded app, built and maintained for the cafe.

Coffee loyalty and punch cards

Points on every dollar spent, or a punch card in the classic style, with milestone rewards for the regulars who keep coming in.

Pre-order ahead

Customers choose a pickup time, so orders arrive paced through the morning instead of all at once.

Menu manager with one-tap snooze

Pull a sold-out pastry or a finished seasonal drink from the menu instantly, then switch it back on the same way.

Loyalty scanner at the till

Walk-in and till orders can be scanned in, so counter customers earn the same points as app orders.

Push notifications

Tell regulars when a seasonal menu, a promo code or a new loyalty reward goes live.

Payments to your own Stripe account

Takings settle directly to the cafe, with 0% marketplace commission on orders.

How a cafe gets set up

Setup is handled end to end, and no developer or technical skill is needed.

1
Send the menu
Share a link to your current Uber Eats or DoorDash listing, or send a menu file. It is imported with its photos, usually the same day.
2
The app is built and submitted
The branded web app plus the App Store and Google Play listings are built and submitted under the cafe's own name.
3
Go live and take orders
The web ordering link opens first, native apps follow once store review clears, and pre-orders and loyalty scanning run from the start.

Loyalty that fits a cafe's rhythm

A cafe trades on regulars, and the loyalty tools are built around that. Points accrue on every dollar spent, punch cards reward a set number of purchases, and milestone rewards mark the bigger thresholds. A barcode wallet card keeps a customer's loyalty status on their phone, so there is no plastic card to lose.

The loyalty scanner covers the counter as well as the app. A customer who orders in person can be scanned in and build the same balance as one who ordered ahead, so nobody has to choose between convenience and rewards.

Questions, answered

Can customers order ahead so their coffee is ready when they arrive?: Yes. Pre-orders and scheduling let a customer choose a pickup time, and the order lands in a paced queue for staff to work through, rather than everyone arriving and ordering at the counter at once.
Does the app handle a coffee loyalty card or punch card?: Yes. Loyalty can run as points on every dollar spent or as a punch card, with milestone rewards on top, and a barcode wallet card so the customer's status is always on their phone.
Can I snooze a pastry or drink when we sell out?: Yes. The menu manager snoozes a sold-out item in one tap, which pulls it from the ordering menu straight away. Switch it back on the same way once it is available again.
Do walk-in and till customers earn loyalty points too?: Yes. A loyalty scanner lets staff scan in-person and till orders, so a regular who orders at the counter builds the same balance as a customer ordering through the app.
How does my cafe's existing menu get into the app?: Send the link to your current Uber Eats or DoorDash listing, or a menu file, and the menu is brought into your app with its photos. That import is usually done the same day.

See it running for your cafe

Book a demo and we will show the loyalty and pre-order setup in action, then walk through pricing for your cafe's size and volume.

Book a live demo