Uber Eats Alternative
Looking for an Uber Eats alternative for your restaurant?
Bite2Byte is an Uber Eats alternative for Australian restaurants that replaces the marketplace listing with your own branded ordering app and website. Orders run through your own Stripe account, the customer relationship stays with you, and no marketplace commission is taken on orders placed through it.
The short answer
- Bite2Byte gives each restaurant its own branded app and website, not a shared marketplace listing.
- Payments settle through the restaurant's own Stripe account, with 0% marketplace commission on orders.
- Loyalty points, punch cards and promo codes run inside the branded app and belong to the restaurant.
- Menu changes and sold-out items update live from one vendor dashboard.
- Native courier delivery is still rolling out. Pickup and scheduled pre-orders are what is live today.
What an Uber Eats alternative actually changes
Uber Eats solves a real problem. It puts a restaurant in front of people who are already browsing for food nearby and have not chosen where to order from yet. That discovery has genuine value, especially for a new opening or a quiet Tuesday. The trade-off is the model: the order, the customer's details and the ongoing relationship sit inside the marketplace's app rather than the restaurant's.
An alternative like Bite2Byte is not built to win that discovery moment. It is built for everything that happens after a customer already knows your name. The regular who orders every Friday. The office that orders lunch each week. The person who saw your sign on the way home. Those orders go through an app and website carrying your restaurant's own name, and the payment lands in your own Stripe account.
You do not have to pick one or the other. A branded app can run alongside a marketplace listing: the marketplace keeps doing discovery, while your own app carries repeat orders, loyalty and any promotion you send out yourself. Orders placed through your app carry no marketplace commission.
Bite2Byte and Uber Eats: the model difference
| Capability | Uber Eats | Bite2Byte |
|---|---|---|
| Ordering channel | A listing inside a shared marketplace app, alongside competing restaurants | Your own branded app and website, under your restaurant's name |
| Customer relationship | The marketplace owns the customer account and order history | Customer accounts, order history and contact details stay with the restaurant |
| Commission on orders | Commission that varies by platform and plan | 0% marketplace commission on orders placed through the app |
| Payments | Processed through the marketplace's payment system | Processed through the restaurant's own Stripe account |
| Loyalty and rewards | Any rewards sit with the marketplace, which owns the customer relationship | Points, punch cards, milestone rewards and a loyalty scanner for till orders |
| New customer discovery | Strong: the marketplace shows you to people already browsing for food | Limited: the app depends on the restaurant promoting it directly |
| Menu and promo control | Managed inside the marketplace's dashboard, under its rules | Live menu manager, plus promo codes with your own time windows, caps and minimums |
What a branded ordering app adds alongside Uber Eats
These are the parts of the customer relationship a marketplace listing does not cover.
Loyalty that recognises regulars
Points on every dollar, punch cards and milestone rewards, plus a barcode wallet card and a loyalty scanner so till orders earn points too.
Push notifications you control
Native and web push to customers who have ordered before, for a new special or a quiet-night nudge, sent from your own dashboard.
Promo codes on your terms
Percentage or fixed discounts, with the time windows, usage caps and minimum-order rules you set yourself.
Guest checkout on the web
Customers can order from your website without creating an account, so a link you share turns straight into an order.
Pre-orders and scheduling
Customers pick a pickup time slot ahead of service, and the kitchen works a paced queue rather than a wall of orders at once.
One way to bring in a branded app
A branded app does not have to replace anything on day one. This is a straightforward order to do it in.
- 1
Keep Uber Eats for discovery
New-customer browsing traffic is worth keeping, so the marketplace listing can stay exactly as it is while the branded app goes live.
- 2
Send the menu across
A link to your existing Uber Eats or DoorDash listing, or a menu file, is enough. The menu comes across with photos, usually the same day.
- 3
Point regulars at the branded app
Receipts, till signage, social links and loyalty rewards give known customers a reason to order direct, where the payment settles into your own Stripe account.
Questions, answered
- Is Bite2Byte a marketplace like Uber Eats?
- No. Bite2Byte is not a marketplace and does not list restaurants side by side. Each restaurant gets its own branded ordering app and website, built by Elite Heights under that restaurant's own name, with orders and payments going straight to it rather than through a shared listing.
- Can a restaurant use Bite2Byte and Uber Eats at the same time?
- Yes. Nothing about the branded app requires closing a marketplace listing. Uber Eats can keep handling discovery for people already browsing it, while the branded app handles repeat orders, loyalty rewards and direct promotion, with no marketplace commission on orders placed through the app.
- Does Bite2Byte deliver orders the way Uber Eats does?
- Not yet. Pickup and scheduled pre-orders are live today, with customers ordering ahead so the kitchen works a paced queue. Native courier delivery, including instant quotes, dispatch and live tracking, is built into the platform and rolling out with the public launch, so it is not something you can switch on today.
- How does pricing compare with Uber Eats commission?
- There is no public price to quote here. Bite2Byte runs on a straightforward platform arrangement with no marketplace commission taken on orders, and pricing is walked through for your restaurant's size and order volume when you book a demo.
See your own branded app before you decide
Book a demo and we will walk through how your menu, loyalty and payments would look running through your own app instead of a marketplace listing.
Book a live demo