We're here to help. Reach out to us with any issues regarding our apps or your deployment.
Once your order is placed, you can view its progress in real-time under the "Orders" tab in your account. You'll receive push notifications as it moves from being received to prepared and dispatched.
You earn points automatically on every eligible purchase made through our apps. Make sure you're signed in before checking out to ensure your points are correctly attributed to your account.
No, loyalty points are specific to each restaurant brand. This ensures that the rewards you earn are directly supporting the local businesses you love.
To delete your account, open the side menu in the app, click on your profile, and select "Delete Account". Please note that this action is permanent and will result in the loss of all points and order history.
On the login screen, click "Forgot Password". We'll send a reset link to your registered email address so you can securely update your credentials.
We support all major credit cards, Apple Pay, and Google Pay via Stripe. Some restaurants may also offer cash on pickup options.
Ensure you're running the latest version of the app from the App Store or Google Play. If the issue persists, clear your cache or reach out to us using the support form above.
Bite2Byte is a commission-free ordering platform that helps local restaurants take control of their customer relationships. We provide high-end, custom-branded apps and loyalty systems.